Are you looking for remote chat agent jobs where you don’t have to talk on the phone? Keep reading; this post has you covered. 

Back when I was in college, I worked for a telemarketing company. While the gig itself was flexible and paid well, it exhausted me. More often than not, people did not want to converse on the phone (which I get), so I would have to deal with their anger, irritation, and lots of curse words and hang-ups.

Over time, I dreaded going in to work. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment. Again, I was on the phone for long periods dealing with disgruntled providers — no fun!

While many work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone. In fact, live customer service chat is becoming more and more popular every day. Some of these chat agent jobs require background knowledge of a specific area, and many of them require you to type a certain number of words per minute, so make sure you read all of the fine print before applying.

What Are the Requirements For Being a Remote Chat Agent?

To become an online chat agent, most companies require applicants to have a high school diploma or GED, excellent written communication skills, and a fast and accurate typing speed. Many companies also require at least one year of customer service experience; however, there are some companies that will hire beginners without any experience. You’ll also need a computer or laptop, a hard-wired, reliable internet connection, and a quiet workspace free from distractions.

16 Remote Chat Agent Jobs You Can Do From Home

Remote chat agent jobs are in high demand. There are usually more applicants than there are open positions. If you’re set on being a chat agent, you’ll need to check with these companies frequently to see if any new openings arise. If they offer email job alerts, I highly suggest signing up for them so that you don’t miss any new openings.

1. The Chat Shop – Live Chat Agent

The Chat Shop